FAQ

What services can you provide?

We can provide service staff which include kitchen staff, bartenders and waiters. We can also provide assistance in planning and ordering your rental needs.  An initial consultation and arrangements for the above mentioned items are included in the basic catering services. If a Client wants additional event planning and coordination, these services are billed at $40.00 per hour.  We have great contacts with other event vendors in the industry:  venues, event planners/day of planners, lighting, draping, specialty rental, floral, valet parking, and more.

How much will my event cost?

Each event is customized to each Client’s particular needs and desires. Prices vary according to many factors: location, season and Client’s budget. A basic quote can be given after an initial consultation either in person or by phone with a site visit if desired.

Do you require a deposit?

A 25% deposit is requested to book the date of your event.  This definitely applies to all weddings and events planned more than one month in advance. Occasionally an event is booked within a month of the date and on those occasions we may not ask for deposit.  For weddings and larger events, final payment is due one week prior to the event date.  All other events are due on the day of the event.  The deposit is non-refundable and is applied to the final bill.

When do I need a final guest count?

A guest count is requested two weeks before the event date so careful planning can begin.  Final counts are required 5 business days prior to the event, although increases are accepted up to 2 days prior to the event. This allows for careful shopping and cooking of your menu and proper planning for staffing.

Do you have minimum orders?

Minimums for full service catering are set at 30 guests from January until November.  There is a 40 guest minimum in December.   Box lunch minimums are set at 25 guests. There is a to go menu for smaller orders which is available with a $250.00 minimum order. Delivery fees are applicable to box lunch and to go orders and drop deliveries.  A set up fee will be added to drop offs.   There are limited times when we will consider going below our minimums and are considered on a case by case basis.

How far in advance of the event will the staff arrive and how much are staff fees?

Generally the staff begins to arrive 2 – 2 1/2  hours prior to the guests arrival. For a large party, we may need to “pre” load in and set up earlier on the day of the event and may need a 3 hour lead time in order to make your event perfect for you. Kitchen staff is invoiced at $100.00 for a minimum of 5 hours and $20.00 per hour after that. Chefs, bartenders and wait staff are invoiced at 25.00 per hour with a 4 hour minimum.

Are gratuities included in the price?

Gratuities are not included in the final invoicing and are at the discretion of the Client for service above expectation. If a Client desires to leave a gratuity for the kitchen and/or bar and wait staff, it is preferable to have this discussion prior to the event and we will be happy to discuss this with you.

Do you charge an operation fee and what is this for?

An operation fee is added to each bill. The usual fee is 15%.  This fee covers administrative and operational costs not covered by the menu, staffing or rental fees.

Do you provide alcoholic beverages for the bar?

According to state law a liquor license is required for resale of liquor. We do not have a liquor license so it is up to the Client to provide all alcoholic beverages. We will, however, work with the Client to assess needs. We will also provide bartenders to chill, set up, serve and break down the bar if the Client agrees. We can provide bar set ups and ice for a fee.

How do you package leftovers?

While we do not guarantee leftovers unless a Client has a specific need and prior arrangements have been made, we will package items that have been kept at proper temperatures and have not gone on the buffet.  We do provide bridal couples with dinner to take with them as they leave.